At Can Miksav Makina Ltd. Şti., customer satisfaction is our top priority. We are committed to delivering high-quality, reliable products. However, we understand that there may be circumstances where you are not entirely satisfied with your purchase.
Returns
If you are unsatisfied with your purchase, you may return it within 30 days of receiving the item. To be eligible for a return:
•The product must be unused, in its original condition, and in the original packaging.
•You must provide proof of purchase, such as a receipt or order confirmation.
Refunds
Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If the return is approved:
•A refund will be issued to your original payment method.
•Refund processing times may vary depending on your payment provider’s policies.
Please Note:
Shipping costs for the return will be your responsibility and are non-refundable unless the return is due to a defect or an error on our part.
Exchanges (If Applicable)
If you need to exchange your product for the same item:
1.Contact us at [info@canmiksavmakinaltdsti.com] to initiate the exchange process.
2.Once your return is received and inspected, we will notify you of the approval or rejection of your exchange.
3.If approved, your exchange will be processed, and the new item will be shipped within a specified timeframe.
Damages and Issues
Please inspect your order upon delivery and notify us immediately if:
•Your item is defective or damaged.
•You received the wrong item.
In such cases, contact us at [info@canmiksavmakinaltdsti.com], and we will work to resolve the issue promptly, including arranging for replacements or refunds where necessary.